Privacy Policy transparency

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit this website or use our services, including booking a vacation rental, submitting a request, or contacting us.

By using this website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Booking Details: Stay dates, number of guests, selected property
• Payment Information: Securely collected through third-party payment processors.
• User Account Information (where applicable): Login details and saved preferences
• Technical Data: IP address, browser type, pages visited, and time spent on the site (through cookies or analytics tools)

2. How We Use Your Information

We use the information collected to:

• Respond to requests and provide customer support.
• Process and manage reservations.
• Communicate important updates or confirmations.
• Improve website performance and user experience.
• Sending promotional emails or offers (only if you have opted to receive them)

We will never sell your personal information.

3. Information Sharing

We can only share your data with third parties in the following situations:

• Service Providers: To process payments, manage reservations, or securely host data.
• Legal Requirements: When necessary to comply with applicable laws, legal processes, or government requests.
• Partner Platforms: If you book through a third-party website (e.g., Airbnb, Vrbo), your data will also be subject to the privacy policies of those platforms.

4. Cookies and Tracking

This website uses cookies and similar technologies to:

• Recognizing repeat visitors
• Remember your preferences
• Measuring traffic and usage patterns through analytics tools.

You can manage your cookie preferences in your browser settings.

5. Data Security

We have implemented reasonable measures to protect your data from unauthorized access, use, or disclosure. This includes secure payment processing and restricting access to sensitive information.

However, no method of transmission or storage on the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request the correction of incorrect data.
• Withdraw consent for marketing communications
• Request the deletion of your data, when permitted by law.

To exercise these rights, please use the contact form available on this website.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend that you review the privacy policies of each of them.

8. Children's Privacy

This website is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete it.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the site indicates acceptance of any modifications.

10. Questions or Concerns

If you have any questions about this Privacy Policy, please contact us.